Data Protection

Aq999 con's Privacy Policy – Your data is our responsibility

Learn exactly how your personal information is collected, used, and protected — all laid out transparently here.

Last updated: January 2026
SSL Encryption
No Data Sales
Your Control
Secure Storage
256-bit SSL protection
Never sold to third parties
Your Data, Your Control
24/7 security monitoring

This privacy policy explains how your information is handled when you use the aq999 con platform. By using the site, you agree to this policy.

1
Introduction & Commitment

Aq999 con is a reliable online betting and gaming platform for players in Bangladesh. We believe personal privacy is a fundamental right for every user, which is why our Privacy Policy is built with your protection as the top priority.

This Privacy Policy ("Policy") applies to the aq999 con website, mobile app, and all associated digital services. We collect your information solely to improve our services and deliver the best possible experience — never to sell it.

This Policy is drafted in accordance with applicable data protection laws in Bangladesh and international privacy standards. aq999 con is fully committed to protecting user data and makes no compromises in this regard.

2
What data we collect

Aq999 con collects different types of information in different situations. See the details below:

Information provided at registration

  • Full name & date of birth
  • Mobile number and email address (if applicable)
  • Login password (stored in encrypted form)
  • Payment method details (Mobile Pay/Nagad/Rocket number)

Information collected during KYC verification

  • National ID (NID) number and copy
  • Passport or birth registration certificate (if required)
  • Photo or selfie (for identity verification)

Automatically collected data

Data type Purpose Retention Period
IP address Security & Fraud Prevention 90 days
Device Information Platform Compatibility For as long as the account remains active
Browsing logs Experience improvement 30 days
Transaction History Account Management 5 years
Gaming Activity Responsible Gaming Monitoring Until account closure

3
How we use your data

Aq999 con uses your information only for legitimate and necessary purposes. These include:

  • Account management: Creating and maintaining your profile
  • Payment processing: Deposits and withdrawals completed successfully
  • Security Assurance: Preventing fraud, multi-accounting, and unauthorized access
  • KYC verification: Maintaining a safe environment through identity verification
  • Customer Support: Support Request Resolution & Communication
  • Personalized experience: Suggesting games and offers tailored to your preferences
  • Responsible Gaming: Monitoring unusual betting patterns and providing assistance
  • Legal obligations: Compliance with applicable laws and regulations

We never use your information for ad reselling or third-party marketing purposes.

4
Data sharing & third parties

Aq999 con never sells your data. However, in limited circumstances, certain information may be shared with specific third parties:

Legitimate sharing scenarios

  • Payment processor: Required information shared with Mobile Pay/Nagad/Rocket to process transactions
  • KYC Partner: Via secure channel with the identity verification service provider
  • Law enforcement agencies: By court order or valid legal process
  • Auditors & regulatory bodies: Where required to maintain licensing

What we never do

  • Selling information to advertising companies
  • Sharing data with unauthorized third parties
  • Using your data for marketing purposes without your consent

All third-party partners are contractually bound to uphold our strict privacy standards.

5
Cookies & tracking technologies

The aq999 con website and app use cookies and similar technologies to help enhance your experience.

Cookie Type

  • Essential cookies: Maintains login sessions and security – these cannot be disabled
  • Functional Cookies: Remembers your language and preferences
  • Analytics cookies: Used to monitor platform performance

Non-essential cookies can be disabled through your browser settings, though this may limit certain features.

6
Data Retention & Deletion

Aq999 con retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

  • Active account data: retained for the duration the account remains active
  • Financial transaction records: 5 years (legal requirement)
  • KYC documents: 3 years after verification
  • Log files: 90 days
  • Personal data after account closure: deleted within 3 months

7
Security Measures

Aq999 con has implemented industry-standard technical and administrative measures to protect your information:

  • 256-bit SSL encryption: All data transmissions are secured
  • Two-Factor Authentication (2FA): Prevents unauthorized access to accounts
  • Encrypted database: Stored data is kept in encrypted form
  • Regular security audits: Periodic audits by third-party experts
  • 24/7 monitoring: Real-time threat detection system
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis

No system is 100% secure, but we are committed to maintaining the highest level of protection. If you notice any suspicious activity, please contact support immediately.

8
Your rights

As an aq999 con user, you have important rights over your own information:

Right to access your data

You may request to know what information we hold about you.

Right to Data Correction

You may request corrections to any inaccurate or outdated information.

Right to erasure

You may request that your data be deleted after your account is closed.

Right to restrict processing

You can request that the use of your information be restricted to specific purposes.

Right to data portability

You may request a copy of your data.

Right to withdraw consent

You can opt out of marketing communications at any time.

To exercise these rights support@aq999con.netto send us an email. We will respond within 30 days.

9
Child Protection Policy

Aq999 con strictly prohibits anyone under 18 from registering or using our services. We do not knowingly collect any information from minors.

If there is any suspicion that an account was created by a minor, the account will be immediately closed and all collected data will be permanently deleted.

If you become aware of an account belonging to a minor, we will take immediate action. Please contact us at support@aq999con.net.

10
Privacy Policy Updates

Aq999 con may update this privacy policy from time to time. For significant changes, advance notice will be sent via SMS or app notification to your registered mobile number.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of each update will always be noted at the top of this page.

11
Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

  • Email: support@aq999con.net
  • Live Chat: Chat icon at the bottom right of the site

We take all privacy-related requests seriously and aim to respond within 30 business days.

Our security measures

Your Privacy Is Our Priority

Aq999 con is committed to protecting your information at every level.

End-to-End Encryption

Every data transmission from your device to our servers is fully secured with 256-bit SSL encryption.

Your data is never sold

Aq999 con never sells your personal data to advertisers or third parties – that is our core commitment.

In your control

View, correct, or request deletion of your information — it's entirely in your hands. We respond within 30 days.

Secure Data Storage

All data is stored on encrypted servers. Only authorized personnel are granted limited access to the data they need.

Regular security audits

A third-party expert team regularly audits aq999 con's security systems to identify and address vulnerabilities.

Real-Time Alerts

An instant SMS alert is sent if any suspicious activity is detected on your account.

Frequently Asked Questions

Your Privacy Questions Answered

No, never. aq999 con does not sell your personal data to any advertiser, data broker, or third party. Information is shared only on a limited basis for payment processing and KYC verification.

Yes, after closing your account you can request deletion of your personal data. However, financial transaction records must be retained for up to 5 years for legal compliance.

Your Mobile Pay/Nagad/Rocket number is protected with 256-bit SSL encryption. We will never ask for your mobile banking PIN or password. Only the information necessary to complete a transaction is ever used.

Essential cookies cannot be disabled as they are required for login sessions and security. Analytics and functional cookies can be turned off, though some features may become limited as a result.

For significant changes, an SMS and app notification will be sent to your registered mobile number. The "Last Updated" date at the top of this page is always kept current.

Still have questions? Visit our FAQ page

Join a secure platform today

Your data is completely secure with aq999 con. Register now and play with peace of mind.

বাংলা